Refund Policy – Worvila

1. Overview

Worvila is primarily a free editorial platform. The vast majority of our content — including all articles, editorial analysis, and community features — is provided free of charge to all visitors. This policy clarifies the refund position for any paid elements that may exist or be introduced.

2. Free Content

All of Worvila's editorial articles, community content, and standard platform features are available at no cost and do not require payment. No purchase is necessary to access any of our primary content. As a result, there is nothing to refund in relation to standard access to the Worvila platform.

3. Newsletter Subscription

Our newsletter subscription is currently provided free of charge. Subscribing to the Worvila newsletter does not involve any payment, and no charges are levied for subscription, unsubscription, or re-subscription. You may unsubscribe at any time using the link provided in every newsletter email.

4. Future Paid Services

Should Worvila introduce paid services, products, or subscriptions in the future, the following refund provisions will apply as a minimum, in addition to your statutory rights under UK consumer law:

Digital products (such as downloadable content or publications) will include a 14-day cooling-off period as required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, where applicable and unless you have expressly agreed to immediate delivery.
Subscription services will be clearly described at the point of purchase, including cancellation terms.
Where a service cannot be delivered as described, a full refund will be offered.

5. Statutory Rights

Nothing in this Refund Policy affects your statutory rights as a consumer under UK law. The Consumer Rights Act 2015 and related legislation provide certain protections that cannot be waived by contract.

6. How to Request a Refund

If you believe you have been charged incorrectly or have a refund request, please contact us as soon as possible at:

Worvila
186 Wood St, Kettering NN16 9SA, United Kingdom
Email: [email protected]
Phone: +44 408 7000 2240

Please include details of the transaction, the date of purchase, and the reason for your request. We aim to respond to all refund enquiries within 5 working days.

7. Changes to This Policy

We reserve the right to amend this Refund Policy. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.